Japan Arrival Card
All foreign visitors entering Japan; children included.
- 1Fill the form5 short steps, 5-8 minutes
- 2Pay onlineCard or UPI, total shown first
- 3We check & submitErrors caught before filing
- 4Get your resultEmail and WhatsApp updates
1Overview
The Japan Arrival Card prepares immigration entry information, the customs declaration and tax-free shopping registration through the government's Visit Japan Web system, and delivers the resulting QR codes by email.
The arrival procedures are mandatory, but filing online is optional; paper forms are accepted at Japanese airports.
Who needs it
- Every foreign national entering Japan must complete the arrival procedures.
- Children need their own QR code, with a parent or guardian handling the details.
- Japanese nationals are out of scope.
2Requirements
- PassportA valid passport.
- Flight detailsFlight and arrival airport.
- Address in JapanWhere you will stay.
- Customs answersDetails of goods you are bringing in.
- Email addressA valid email address.
Important to know
- The tax-free step is easy to miss.
- Until October 31, 2026, stores apply the tax exemption at the register; from November 1, 2026 Japan switches to a refund model where tax is paid at purchase and refunded after Customs confirms export.
3How to apply with Ok E-visa
- Fill in the formA few short steps: your passport, traveller and trip details, plus the documents listed above. Choose your option and processing speed.
- Pay onlineYou go straight to a secure payment page. The total in US dollars is shown before you pay.
- We check and submitOur team reviews your details for common errors and submits the application on the official portal (Visit Japan Web).
- Receive your resultTwo QR codes are emailed: one for immigration and customs, and a separate one for tax-free shopping registration.
4Timing and speed
Processing speeds
You choose your speed at the last step of the form, where your exact total is shown. Times are estimates, not guaranteed; the authority makes the final decision.
5Fees
Our price covers our service fee, review, submission and support. If the government charges its own fee for this document, we tell you the exact amount before you pay.
You can use the government's own Visit Japan Web route directly; see its portal for fee details. A paid service covers the guided process, expert review and support.
Your exact total, in US dollars, is shown at the last step of the form before you pay. You may also apply directly on the official portal (Visit Japan Web) at no service charge.
6After approval
- Two QR codes are emailed: one for immigration and customs, and a separate one for tax-free shopping registration.
- Show them at immigration and customs on arrival.
- Each family member gets their own QR code.
?Questions about Japan Arrival Card
Is it mandatory?
The arrival procedures are mandatory; filing online is optional but faster.
Can I use the government route directly?
Yes, Visit Japan Web can be used directly. See the portal for fee details.
What is tax-free registration?
A separate optional step that registers your passport for tax-free shopping and comes as its own QR code.
How early should I apply?
A few days ahead is recommended, but earlier is fine.
What if I arrive without it?
Paper forms are available on the aircraft and at the airport, with no fine or denial of entry.
Can a group apply together?
Yes, but each person receives a separate QR code.
Do children need their own?
Yes, with a parent or guardian handling the details.
Is online filing mandatory?
The arrival procedures are mandatory but filing online is optional; paper forms work.
How long does the Japan Arrival Card take?
Processing: as fast as 15 minutes. Timelines are set by the authority and can change, so we update you as your application moves.
Can I apply directly instead of using Japan Arrival Card help?
Yes. We are a private assistance service, not a government website. You can apply on the official portal (Visit Japan Web) at no service charge. Our fee covers review, submission and tracking.
Does the price include the government fee?
Our price covers our service fee, review, submission and support. If the government charges its own fee for this document, we tell you the exact amount before you pay.
What if I make a mistake on the form?
Tell us as soon as you notice. Whether a correction is possible depends on the official portal and on whether the application was already submitted. Some fields, such as name and passport number, often cannot be edited after submission.
✓Why apply with Ok E-visa
This page is a plain-language summary to help you prepare. Entry rules change, so always confirm the latest requirements on the official government website. Ok E-visa is a private assistance service and is not a government website.
